Sesby Travels and Tours Ltd, during the week, launched a new portal as well as a payment system whereby intending travellers can book and pay 25 percent and pay the remaining balance after the trips.
Adeola Sesby-Banjoh, managing director of the company said at the launch that, though the travel agency had been in existence but there is need to have an online portal that will provide detailed information about the services and products of the company.
While declaring that the company made N1 billion from ticket sales in 2014, she noted that Sesby Travels has decided to offer the payment option considering the economy and the fact that there is no cash in circulation.
“Customers can just go to www.sesbys.com and get everything about the travel details they want while they also have the option of now paying 25 percent of their money and pay the balance later, we want to help people get the value for their money, apart from airport transfers, executive charters, hotel packages, visa services and other travel packages, we also offer travel insurance assistance, we have partnership with AICO insurance and Mutual Benefits assurance.
“We have partners in the United Kingdom, we are a one-stop shop, travellers can buy tickets directly from our websites and get cheaper prices than the airlines’ offers because we are not just a travel agency, we are a travel planner, we listen to customers and plan with their pockets or within their means. We also ensure that they are comfortable with the airline with put them on and we ensure they are back home safely, that is when we can now go to sleep”, she said.
Speaking on the challenges in the business, Sesby-Banjoh revealed that one of the major problems facing the business in recent times is that Banks have infiltrated the business of travel packing and ticket sales.
She lamented that the commercial institutions have refused to concentrate on their core competences while they sell tickets for many airlines without necessarily knowing how to go about travel business.
She argued that it was impossible for the agencies to leave their primary assignment and start collecting money from people to save.
“We have lot of infiltrations such as banks which have now taken over our jobs, they should focus on their primary assignment”, she added.